Last updated: 20 October 2026

Who we are

This website, www.amakeupartist.co.uk, is run by Lauren-Ashleigh, a makeup and hair artist based in Cambridge, United Kingdom (“we”, “us”, “our”). We are the data controller for the personal information described in this policy. If you have any questions about it, email lauren@amakeupartist.co.uk.

We take your privacy seriously and follow the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

What information we collect

• Information you give us: when you email us or contact us through social media about a booking or enquiry, we receive your name, contact details and anything you tell us, such as your event date, location and the services you are interested in.
• Booking information: if you book with us, we keep the details needed to deliver the service, such as dates, addresses, the number of people in your party, any relevant information about skin sensitivities or allergies you choose to share, and payment records.
• Website usage information: like most websites, our web server automatically records basic technical information such as your IP address, browser type and the pages you visit. We only use cookies that are strictly necessary unless you agree otherwise. See our Cookie Policy.

How we use your information

• to reply to your enquiries and give you quotes;
• to arrange and deliver the services you book, including trials and on-the-day appointments;
• to keep financial and business records;
• to keep our website secure and working properly.

We do not sell your personal information, and we do not send marketing emails unless you have asked us to.

Our lawful bases

• Contract: to take steps you ask for before booking and to deliver a booking.
• Legitimate interests: to answer general enquiries, run our business and keep the website secure.
• Legal obligation: to keep financial records required by law.
• Consent: for any non-essential cookies, and for any health information (such as allergies) you choose to share so we can use suitable products. You can withdraw consent at any time.

Who we share it with

We only share your information where needed to run our business, with trusted providers who process it on our behalf. These include our website hosting and email providers and our accountant. If you contact us through Facebook or Instagram, those platforms handle your messages under their own privacy policies. Our website shows reviews from our Facebook page; follow links to social media sites at your own discretion, as they have their own privacy policies. We may also disclose information if the law requires it.

International transfers

Some of our service providers may store data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the UK International Data Transfer Agreement.

How long we keep it

• Enquiries that do not lead to a booking: up to 2 years.
• Booking and financial records: 7 years, to meet tax and accounting rules.

Keeping it secure

We take appropriate technical and organisational measures to protect your information, including a secured (HTTPS) website and password-protected accounts. No method of sending information over the internet is completely secure, but we work to protect your data.

Cookies

We use cookies to make the website work and, only with your consent, for other purposes. You can change your choices at any time. Full details are in our Cookie Policy and in the section below.

Your rights

You have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is wrong or incomplete;
• ask us to delete your information;
• ask us to restrict or stop using your information, or object to how we use it;
• ask for your information to be transferred to another organisation;
• withdraw your consent at any time, where we rely on consent.

To use any of these rights, email lauren@amakeupartist.co.uk. We will reply within one month. There is normally no charge.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Links to other websites

Our website links to other sites, such as Facebook, Instagram and Hitched. We are not responsible for how those sites handle your information, so please read their privacy policies.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

You can read full details of the cookies this website uses in our Cookie Policy.

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